Reviews & Accolades
These reviews and accolades reflect our commitment to providing the most innovative products backed by phenomenal customer support.
“The whole experience has been the best I’ve ever experienced regarding an implementation and receiving support afterwards.”
– US Govt. Sponsored Bank
Apparity has been awarded for our innovative EUC risk management platform by several independent publications and research firms.
Apparity has garnered customer reviews, which have contributed to other rewards, such as those from G2, an independent software review website.
Net Promotor Score, or NPS, is an index ranging from -100 to 100 that measures customers’ willingness to recommend an organization to friends or colleagues. Apparity continues to delight customers year after year, as our scores outperform industry benchmarks*.
- 2022 NPS – 60
- 2021 NPS – 69
- 2020 NPS – 67
Apparity G2 Ratings & Reviews
Last updated 10/2023
Ease of Use
9.3 / 10
Quality of Support
9.7 / 10
Ease of Setup
8.0 / 10
G2’s High Performer Badge is an award given to companies that demonstrate high levels of customer satisfaction and market presence in their specific categories.
G2 awards the Best Support Badge to only one company in each category. The badge is given to products that have received top scores in areas such as helpfulness, response time, and satisfaction with support.
Apparity is helping us address our EUC risk program and ongoing change monitoring efforts. From a change management perspective we have a much more robust EUC risk management program and have a better understanding of our more complex EUCs that are relied upon accross the enterprise that did not have this level of monitoring in place in the past and in some cases were very eye opening to the business themselves.
We now have a complete inventory of our EUC processes because of our enhanced discovery process and can track changes made to each cell in each file. We realize that the additional perspectives that Apparity provides allows my organization to manage its EUC risk more closely.
As a business user I am pleasantly surprised that this tool exists to fill a critical gap in control functionality when in comes to EUCs and EUC management. My experience with Apparity support — be it regular monthly calls or ad-hoc support — has been outstanding as well. I look forward to leveraging the full capabilities of the software for our business needs.