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Reviews & Accolades

These reviews and accolades reflect our commitment to providing the most innovative products backed by phenomenal customer support.

“The whole experience has been the best I’ve ever experienced regarding an implementation and receiving support afterwards.”

– US Govt. Sponsored Bank

Accolades

Apparity has been awarded for our innovative EUC risk management platform by several independent publications and research firms.

Apparity named among GRC Viewpoint's Top 10 Operation Risk Management Solution Providers of 2024.

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IERM Award

Apparity named InsuranceERM’s 2023 End User Computing Risk Management Solution of the Year.

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Bloor-Gold-Award- 2022

Bloor Research, an independent research firm, presented Apparity a Gold Mutable Award. Learn how Apparity performed in today’s market across 13 key metrics.

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Reviews

Apparity has garnered customer reviews, which have contributed to other rewards, such as those from G2, an independent software review website.

Apparity NPS

Net Promotor Score (NPS)

Net Promotor Score, or NPS, is an index ranging from -100 to 100 that measures customers’ willingness to recommend an organization to friends or colleagues. Apparity continues to delight customers year after year, as our scores outperform industry benchmarks*.

  • 2023 NPS – 64
  • 2022 NPS – 60
  • 2021 NPS – 69
  • 2020 NPS – 67
*B2B Financial Services Software Industry Average NPS: 44

Apparity G2 Ratings & Reviews

Last updated November 2024

%

Ease of Use

95 / 100%
Average: 88%

%

Quality of Support

98 / 100%
Average: 91%

%

Ease of Admin

90 / 100%
Average: 88%

Apparity is a leader in Data Governance on G2

High Performer

G2’s High Performer Badge is an award given to companies that demonstrate high levels of customer satisfaction and market presence in their specific categories.

Latest Badges:

G2 High Performer Badge Spring 2023
G2 High Performer Badge Spring 2023
G2 High Performer Badge Fall 2022
G2 High Performer Badge Spring 2023
G2 High Performer Badge Spring 2023
Apparity is a leader in IT Risk Management on G2

Best Support

G2 awards the Best Support Badge to only one company in each category. The badge is given to products that have received top scores in areas such as helpfulness, response time, and satisfaction with support.

Past Badges:

ITRiskManagement_BestSupport_QualityOfSupport

Apparity is helping us address our EUC risk program and ongoing change monitoring efforts. From a change management perspective we have a much more robust EUC risk management program and have a better understanding of our more complex EUCs that are relied upon accross the enterprise that did not have this level of monitoring in place in the past and in some cases were very eye opening to the business themselves.

Enterprise Financial Services User

We now have a complete inventory of our EUC processes because of our enhanced discovery process and can track changes made to each cell in each file. We realize that the additional perspectives that Apparity provides allows my organization to manage its EUC risk more closely.

Mid-Market Banking User

As a business user I am pleasantly surprised that this tool exists to fill a critical gap in control functionality when in comes to EUCs and EUC management. My experience with Apparity support — be it regular monthly calls or ad-hoc support — has been outstanding as well. I look forward to leveraging the full capabilities of the software for our business needs.

Mid-Market Financial Services User

Bloor Research InPerspective Cover Image

Customer Perspective

Bloor Research interviewed several of Apparity’s customers across multiple industries. The most significant trends and commonalties between them are identified, providing reasons to consider Apparity as your EUC risk management provider.

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